HES FinTech’s Privacy Policy

Your privacy is important to HES FinTech. This Privacy Policy is intended to help you better
understand how we collect, use, share, and store your personal information. By using our products or
services, you agree to the terms and conditions of this Privacy Policy.

Please take a moment to read our privacy practices carefully and let us know if you have any
questions. This policy is compliant with the requirements of the GDPR and is also compliant with
Directive 95/46/EC.

Privacy Statement

This Privacy Policy is applied to personal information collected, used and shared by HES having its
registered office: UAB “HES Europe”, 305038470, Vilnius, A. Vivulskio g.7 hereinafter the
“Site”.

What Information We Collect

We collect information to provide better services to all of our visitors and customers. The data we
may collect:

Personal Information: When you fill out the form on the Site,
contact us via an email or a phone call, we collect certain information, including:

  • Your full name;
  • Phone number;
  • Email address;
  • Other information you provide voluntarily to us.

Non-Personally Identifiable Information: When you visit and browse
the Site, we may automatically collect certain non-personal information. This type of data may
include your browser type, device and language, links you clicked on, web pages you view, IP
address, etc. This is only statistical data and does not provide any personal information.

Web Cookies: ‘Cookies’ are small data files that are stored by a
browser on your computer or mobile phone. Once you agree, the files are added and cookies allow a
website to recognise a user’s device.

Cookies help us analyse data about webpage traffic and improve your experience making it convenient
and personal.

Most web browsers automatically accept cookies, however you can reset your browser to decline
cookies. Please note that rejecting cookies can make some parts of the Site unusable. For more
information about ‘Cookies’, and how to disable them, visit allaboutcookies.org

When we talk about combined Non-Personal and Personal Information in this Privacy Policy, we treat
this data as personal information.

How We Use Your Personal Information?

We may use your Personal Information to:

  • Communicate with you and respond to your inquiries;
  • Send you information about our company and products;
  • Improve our website based on the feedback and information we receive from you;
  • Provide you with information and advertising relating to our products and services;
  • Meet legal requirements.

We may use your Non-Personal Information to analyze statistics about our Site, improve and optimize
our Site and assess the success of our online marketing campaigns.

Any of the information we collect may be used in the following cases:

Google Analytics. This Site uses Google Analytics to track user
interaction. This data helps us improve website content and user experience, better understand how
users find and use the Site.

The data Google Analytics might record is: IP address, geographical locations, operating system,
device type, etc.

Google Analytics uses cookies to measure user-interaction on the website. Disabling the cookie
storage will stop Google Analytics from tracking any part of your website visit.

Google Tag Manager. To enhance client experience on our Site and
optimize remarketing or ad campaigns by making them more personalized and relevant, we use Google
Tag Manager (GTM).

GTM is a snippet of code that gives more insights into the behaviour of visitors on our Site. Once
the code is installed, it pushes necessary information to Google Analytics. Read more about Google
Tag Manager
.

Contact Form. Should you choose to fill out our contact form, then
the information will be sent to us via a
Simple Mail Transfer Protocol and stored in our
backend.

Sharing Your Personal Informations with 3rd Parties

We use several trusted third parties to process your Personal Information. For example, Google
Analytics helps us understand how our visitors use the Site. You can read how Google uses your
Personal Information here:
policies.google.com/privacy

We will not sell, share or rent this information, for commercial purposes, to third parties. But we
reserve the right to disclose your Personal Information if it is necessary to satisfy applicable
law, court order, legal process or if we are to take action against illegal activities, suspected
fraud and when we believe that disclosure is necessary to defend our legal rights and the rights of
our business partners and clients.

Behavioural Advertising

We may also provide you with marketing communications and online behavioural advertising. For
example, when you browse our Site, your computer may store advertising cookies. We can then display
advertising on your browser that is based on these perceived interests.

It is important to remember that none of the online advertising techniques get access to your
personal information such as name, email, phone number, etc.

If you would like to opt out of online advertising, please visit: youronlinechoices.com/uk and optout.networkadvertising.org (if accessing from the
US).

Right to Access and Be Forgotten

If you are a European resident, you have the right to request access to your personal information
stored in our database, as well as to correct, update, or delete your personal information. Please
contact us through the information below, if you would like to exercise this right.

Changes

We may update this privacy policy from time to time in order to reflect changes. For information
about updates, please check this page on a regular basis.

Contact Us

If you have any questions or comments regarding this Privacy Statement, please feel free to contact
us at [email protected] or by mailing us using the
details below:

UAB “HES Europe”, 305038470, Konstitucijos pr. 21A, Vilnius, Lithuania

+44 208 123 96 45