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HiEnd Systems' Projects

Empowering Consumer Finance in Continental Europe and Asia

Customer details

MoneyMan helps its customers to solve their short-term cash flow needs with easy online payday loans. Originally launched in Russia, the service is now also available in Spain, Georgia, Kazakhstan, Poland, and Belarus and has issued over 250K loans valued at over $50 mn. It quickly moved into leading positions in the countries of presence and plans to keep on expanding its business geographically.

Time to market

4 months

Project overview

MoneyMan, an innovative online lender, required a fully-fledged flexible solution to automate the entire microfinance lending process and operating procedures. The system had to be capable of running high-performance scoring models in real-time 24/7, as well as implementing quick, easy and cost-effective future integrations with multiple third-party systems. After a thorough business and requirement analysis, HES created an end-to-end loan management platform with an open upgrade safe architecture and gamification features.

Today, HES's microfinance solution enables MoneyMan to scale up and offer loans to an increasing customer database.

Moneyman.es

Boris Batin, CEO
MoneyMan
HES have been our reliable technology partner since 2011. Their team have helped us start and get our lending solution going. Thanks to their advice and dedication, we smoothly got to the market with an MVP and started growing our business very quickly. I believe we owe much of our success to the well-architectured solution created by HES.
If you are just starting your way in online lending, then this is your software provider.
Kazakhstan's First Online Micro Credit Provider

Customer details

Kredit24 is the first fintech startup in Kazakhstan, which rattled the country's credit industry. The company offers short-term payday loans to borrowers who find themselves facing unexpected expenses. Kredit24 works entirely online accepting loan applications around the clock. HES's loan platform enables Kredit24 to grant loan approvals within 1 hour or even faster and send cash to users' bank accounts in less than 2 hours.

Time to market

6 months

Project overview

Kredit24 were first to market with an online alternative to bank loans without collateral. They intended to operate without physical branches, which required a high level of process automation. The workflows subject to automation included borrower registration, underwriting, loan payout and repayment, payment monitoring, report generation, credit history storage, loan product management and customer servicing. Another project objective was to create an online loan application form requiring borrowers to upload a scanned copy of their ID in order to minimise fraud risks.

The HES team has designed and implemented the solution meeting all the functionality requirements, as well as addressing issues concerning security and fraud, integration with credit bureau data, further extension and customisation.

HES's MFI solution enables Kredit24 to significantly reduce default rates and drive revenue growth through an expansion of customer base.

Kredit24.kz

CEO Kredit24
After considering several go-to-market options, we went with HES Lending Platform. We had been looking for a secure software solution to run our multiple workflows in a seamless automated manner with no manual touch. Plus, we wanted the system to be nice and easy to work with for the borrowers. The software created by HiEnd Systems has covered all of our needs - from application to reporting and dashboards. We greatly appreciate HES's support in finding solutions for us and we have never regretted choosing them.
Fighting Poverty Using Sound Business Principles - FINCA Russia

Customer details

FINCA Russia (subsidiary of FINCA International) brings microfinance services to private customers and small-scale businesses located outside Russia's major urban areas where traditional banking services are in short supply. While being a not-for-profit organisation, it operates under solid business principles and aims to make informed lending decisions by leveraging the data from Russia's leading credit bureaus (National Bureau of Credit Histories, United Credit Bureau, Equifax).

Time to market

2 months

Project overview

The Russian branch of FINCA International were looking for a technology partner to create a system for two-way data exchange that would allow credit report data to be transmitted quickly and securely. Major system requirements included uploading credit reports of private and legal persons in manual and automatic modes, adjusting query sequence, setting up cascade query rules, and generating consolidated credit reports in PDF format.

The solution implemented by HiEnd Systems, based on the HES Credit Scoring Module, has allowed for significantly improving the quality of FINCA's underwriting decisions. The deduplication tool enables creation of a consolidated report on each borrower using the data from three separate sources. This tool also supports identification of differences in credit reports from different bureaus (National Bureau of Credit Histories, United Credit Bureau, Equifax), which serves as a signal that the data provided by the borrower might require additional verification.

Fincauk.org

SUPPORTING CONSUMER LENDING SERVICES ACROSS RUSSIAN PROVINCES

Customer details

With offices located all across southern Russia, Prime Zaim offers its customers instant payday loans to help them buy something they have long been saving for or regain control over their personal finances. Loans are available online or offline through the branch network and are provided without any type of security or extensive credit checks. Loan repayments can be made in cash at local offices or in several non-cash ways. Prime Zaim – already the biggest offline MFI in southern Russia – plans to grow by extending its branch network and adding new product offerings.

Time to market

3 months

Project overview

Prime Zaim were looking to break away from their legacy offline software and embrace new technologies and business opportunities. They required a solution that would reduce manual tasks related to loan origination, underwriting and servicing, focusing on the offline channel. HES gave them the confidence they needed from their loan automation software.
The solution for Prime Zaim was created on the framework of HES microfinance platform, and utilizes its offline loan management capabilities. The offline functionality allows for automatic generation of credit documents and keeps a detailed record of relevant cash operations. Specific reporting capabilities help in retrieving the necessary data resulting in lower cost of government auditing and regulatory compliance. Offline loan application takes up to 5 minutes. Loan decisions are made in 10 minutes and communicated over the phone, after which cash advances become available for pickup at any of the local branches. Online loans are originated in two clicks and paid out to a borrower’s debit card within an hour after successful registration.

Primezaim.ru

Dmitry Bulavinov, CEO
Prime Zaim
Our company provides short-term consumer loans to individual borrowers across south Russia. We keep our focus on the offline market. The offline legacy software we had been using before was cumbersome to manage and not very user-friendly, so we were looking for an industry-proven solution, which would provide value from automation and be easier to use. HES were quick to respond to our needs. They built a minimum viable product with an optimal level of automation and aligned it with best industry practices. They are attentive to our needs and make timely improvements whenever we need them.
AUTOMATING CONSUMER FINANCING AT POINTS OF SALE

Customer details

Idea Finance works with brick-and-mortar stores and online merchants in Belarus to offer consumer lending and equipment leasing services at the point of sale. Its partner network includes over 2,500 retailers across the country that originate loans and lease transactions using its integrated front-office platform. The daily volume of applications coming through the platform exceeds 30,000 and is still growing.

Time to market

1,5 months for Minimum Viable Product

Project overview

Idea Finance needed a system that would allow for maximum automation of business workflows, provide tools to support loan origination and servicing, and do so in a nearly paperless environment.
The solution for Idea Finance was created on the framework of HES lending platform. It encompasses eight modules: retail partner management, template-based document management, full-featured CRM, credit scoring, payments and transfers, reporting engine, statistics and data visualisation, user administration module. The project team worked to ensure the required functionality was correctly configured, built, tested, documented and trained out to the user base. The system created by HES provides a much-needed level of transparency in communication with partner retail chains. It enables ongoing monitoring and management, and timely adjustment of all operational workflows.

Ideafinance.by

Vladimir Pilipenko, CEO
Idea Finance
Our company provides consumer financing and leasing services and collaborates with offline and online retailers. We had been looking at software for months to help manage and track borrowers and merchandising companies. When we found HES lending platform, we knew this was what we were looking for. HES developers and analysts came with the ready technology answers to most of our requirements. The system they have built for us reduced the generation time for each new loan or leasing application by more than 5 times. Requests for loans and leases keep rolling in, borrowers give us great feedback and partners find it easy to use.
EMPLOYING INDUSTRY BEST PRACTICES AND ENSURING COMPLIANCE

Customer details

Euro Groshi sources direct investments from the EU for individual clients all across Ukraine. Through its stated mission to make the lending process in Ukraine more straightforward, transparent and time-efficient the microfinance organisation offers its customers quick and easy access to online payday loans. Without any physical branches or servicing locations, Euro Groshi’s efforts are focused on perfecting its online lending experience and delivering the vital personal touch.

Time to market

2.5 months

Project overview

Euro Groshi sought to implement and comply with the European quality standards of money lending. It was planning to operate in the online space without any physical branches and was looking for a field-proven technology solution for payday loan management. HES’s value proposition not only fulfiled the functional requirements expected of the software of its kind, but also was the most compelling in terms of creating a comfortable client experience at the front end. The implemented system handles multiple loan workflows in an automated environment.
HES MFI solution gives Euro Groshi a competitive edge by allowing it to make quick underwriting responses and design customised loyalty programmes. Borrowers benefit from the stress-free application process and quick funding decisions. The credit application process for new customers takes not more than 15 minutes, another 30 minutes is needed for loan approval. Repeat customers get loan decisions within 5 to 10 minutes. The approved amount is automatically transferred to the customer’s bank card (Visa or MasterCard).

Eurogroshi.com.ua

Vladimir Khovryak, CEO
Euro Groshi
We were looking to implement a loan management solution that would allow us to launch a payday lending company in Ukraine and one that could be deployed quickly. The idea behind our business is bringing best international practices of online retail lending to Ukraine’s emerging market and ensuring compliance with the EU standards. As a mature loan pipeline solution, HES platform fitted these needs. It took us 10 weeks to go live and start originating hundreds of quality loans per day. Thanks, HES, for helping our business run smoothly!